Bringing a reorg to life with a people-first approach

Challenge: A 200-person IT department had a new org design, but its implementation was stalling. Roles lacked clarity, processes felt abstract and confidence in the new structure was low. After multiple previous reorganisations, teams needed more than diagrams, they needed a reorg that actually worked.

Approach: We transformed the structural design into a lived reality. We clarified roles and processes, built confidence in new responsibilities and strengthened collaboration through targeted workshops and hands-on rollout support, ensuring the human element was front and centre.

Impact

● Clear roles and processes that teams could act on

● Greater confidence in new responsibilities

● Stronger collaboration across the redesigned organisation