Accelerating TOM impact through leadership alignment

Challenge

A major healthcare provider had completed a large reorg, but ROI was slow, engagement had dipped and leaders lacked a clear way of driving the new operating model.

Approach

We created a sharp leadership identity aligned to corporate goals and set measurable standards for how leaders should drive the operating model. We built capability fast, delivering targeted development and coaching from Board to frontline, embedding changes into the talent lifecycle.

Impact

● Leadership strategy aligned to corporate priorities and ROI

● Stronger capability and credibility across leadership tiers

● Clear behavioural standards that made the TOM actionable and sustainable